Tuesday, 15 September 2015

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Software Management




1.                   Explain in detail the phases involved in the Waterfall model.
2.         A software package is to be designed and build to assist in software cost estimation. It will input certain parameters and produce initial cost estimates to be used at bidding time.
a.         It has been suggested that a software prototype would be of value in these circumstances. Explain why this might be.
b.         Discuss how much prototyping could be controlled to ensure that it is conducted in an orderly and affective way and within a specified time span
3.         Differentiate between principles of Conventional Software Engineering and Modern Software Management.
4.         The application of risk management to software development projects has been strongly advocated. In practice, however, managers are often reluctant to apply the techniques. What do you think might be the reason for this
5.         On a large project it is often be the responsibility of a team leader to allocate tasks to individuals. Why might it be unsatisfactory to leave such allocations entirely to the discretion of the team leader?
6.         What do you mean by Work Breakdown Structure (WBS). Explain it in detail
7.         Explain in detail COCOMO Cost Estimation Model.
8.         If you were asked as an expert to provide an estimate of the effort needed to make certain changes to an existing piece of software, what information would you like to hand to assist you in making that estimate?
9.         Explain CMM, its levels in brief along with examples?
10.       Explain in detail Iteration Workflows?

 
Software Project Management



1.         In what ways are the Marshall Field’s flood disaster recovery effort a project? Why are large-scale disaster response and recovery efforts projects?
2.         In what ways do the characteristics of crisis management as described in this case correspond to those of project management?
3.         Who was (were) the project manager(s) and what was his or her (their) responsibility? Who was assigned to the project team and why were they on the team?
4.         Comment on the appropriateness of using disaster recovery efforts such as this.
5.         What form of project management (basic, program, and so on) does this case most closely resemble?

1.         What form of project management (basic, program, and so on) does this case most closely resemble?
2.         The project manager is also the director of FS, only one of the departments that will be affected by the new benefits system. Does this seem like a good idea? What are the pros and cons of her selection?
3.         Comment on the team members’ part time assignment to the project and the expectation that they give the project top priority.
4.         Much of the success of this project depends on the performance of team members who are not employed by Quick, namely the HBS consultants. They must develop the entire hardware/software benefits system. Why was an outside firm likely chosen for such an important part of the project manager in meeting project goals?

1.         What is the system? What are its key elements and subsystems? What are the boundaries and how are they determined? What is the environment?
2.         Who are the decision makers?
3.         What is the problem? Carefully formulate it.
4.         Define the overall objective of the water waste management program. Because the program is wide-ranging in scope, you should break this down into several sub- objectives.
5.         Define the criteria or measures of performance to be used to determine whether the objectives of the program are being met. Specify several criteria for each sub-objective. As much as possible, the criteria should be quantitative, although some qualitative measures should also be included. How will you know if the criteria that you define are the appropriate ones to use?
6.         What are the resources and constraints?
7.         Elaborate on the kinds of alternatives and range of solutions to solving the problem.
8.         Discuss some techniques that could be used to help evaluate which alternatives are best.

1.         Why was the system a failure?
2.         What was the likely cause of its lack of use?
3.         What steps or procedures were absent or poorly handled in the project conception phase?

1.         What do you think will happen?
2.         How do you think the crisis facing Yrisket will affect the Mulder project? The Agentfox project?
1.         What steps or actions should the architect and contractor have taken before committing to the specifications on the window units and spacing between granite slabs the would have reduced or eliminated this problem?


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Strategic Management


1.       Consider the vision and mission statements of the Reserve Bank of India. Comment on the   quality of both these statements.
2.      Should the RBI go for a systematic and comprehensive strategic plan in place of its earlier pragmatic approach of responding to environmental events as and when they occur? Why?
3.      Identify the opportunities and threats that the retailing industry in India offers to local and    foreign companies.
4.      Prepare an ETOP for a company interested in entering the retailing industry in India.
5.      In your opinion, what is the distinctive competence of HelpAge India?
6.      Prepare a strategic advantage profile for HelpAge India.
7.      BHEL is mainly formulating and implementing concentration strategies nationally as well as globally, in the power equipment sector. Do you think it should broaden the scope of its strategies to include integration or diversification? Why?
8.     Suppose BHEL plans to diversify its business. What areas should it diversify into? Give reasons to justify your choice.
9.      What is the motive for internationalization by the Kalyani Group? Discuss.

10.  Which type of international strategy is Kalyani Group adopting? Explain
11.   Comment on the steps taken to reduce the extent of vertical integration at the Indian Railways. Suggest a few more measures that could be taken.
12.  Discuss the measures taken for corporate restructuring of the Indian Railways, in your opinion, are these adequate for dealing with the problems faced? Why?
13.  Propose the basic elements of a corporate turnaround for the Indian Railways.



Strategic Management


1.       Illustrate the emerging concepts in competition and segmentation?
2.      Explain PEST framework with the help of an example of your choice from the    Indian marketing Environment?
3.      Illustrate An off’s matrix and TOWS analysis?
4.      Explain the significance of marketing strategy for soft drink manufacturers: say Coca-Cola and Pepsi Cola and Pepsi cola in India. Discuss their strategies in depth?
5.      Explain developing and testing a brand with the help of an example of your choice from the Indian Marketing environment?
6.      Explain the role of strategic marketing in handling implicit collusion with the help of an example Of your choice?
7.      Comment on the new corporate governing e-laws and their significance for Indian corporate Houses?
8.     Elucidate new business practices followed by Indian firms after the advent of customer-Friendly technologies?
9.      Illustrate the successful growth and diversification strategies adopted by the Indian irms like  ICICI Bank and Tata Steel recently?
10.  Elucidate critical  factors in selecting the right Relationship marketing strategy for an Indian Software firm say, Infosys in Europe and Middle –east countries ?


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Strategic Management


Q1 Write a descriptive note on the historical evolution of strategic management and business policy of India and the world.
Q2 Describe some of the important characteristics of environment and demonstrate how a strategist can be understand it better by dividing into external and internal components and general and relevant environment.
Q3 Select a high-profile industry such as the IT or entertainment industry. Identify the major competitors and analyze these reports to identify the types of corporate-level strategies being used by these firms.
Q4 Which types of regionalization strategies are adopted by firms? Explain and state your opinion on whether Indian companies should adopt regionalization strategies.
Q5 Describe the different ways in which digitalization can help organizations in achieving cost leadership, differentiation and focus.
Q6 Critically comment on the use of corporate portfolio analysis for examining the objective factors involved in exercising a strategic choice.
Q7 Describe the manner in which an organization can align its resource allocation with its strategies.
Q 8 Discuss the need for stakeholder relationship management. Also describe the technique of stakeholders’ analysis.


Strategic Management




1.         State the strategy of Hindustan Unilever in your own words.
2.         At what different levels is strategy formulated in HUL?
3.         Comment on the strategic decision-making at HUL.
4.         Give your opinion on whether the shift in strategic decision-making from India to
             Unilever’s headquarters could prove to be advantageous to HUL or not.
1.         Consider the vision and mission statements of the Reserve Bank of India. 
            Comment on the quality of both these statements.
2.         Should the RBI go for a systematic and comprehensive strategic plan in place of
             its earlier  pragmatic approach of responding to environmental events as and
            when they occur? Why?
1.         What is the motive for internationalization by the Kalyani Group? Discuss.
2.         Which type of international strategy is Kalyani Group adopting? Explain.
1.         Identify the type of organization structure being used at Synergos and explain
             how it works. What are the benefits of using this type of structure? What are the
            pitfalls?
2.         Express your opinion about whether the structure is in line with the recruitments
            of the strategy that Synergos is implementing.
3.         Based on the information related to the information, control and reward systems
             available in the case, examine whether these systems are appropriate for the type
            of strategy being  implemented.
1.         Analyze the iGATE case to highlight how it could apply some of the strategic
              controls such as  premise control, implementation control, strategic surveillance
              and special alert control.
2.         Analyze and describe the process of setting of standards at iGATE.
3.         Give your opinion on the effectiveness of the role of reward system in exercising
            HR performance management at iGATE and suggest what improvements are
             possible, given the environmental conditions in the IT/ITES industry in India at
            present.



Total Quality Management



1.         Describe the four tiers of quality documentation.
2.         Determine which element of ISO 9001 is referenced in each of the following situations”
(a)       An audit found that no supplier reviews were being performed.
(b)       There were no inspection records.
(c)       During an audit, it was found that a punch press operator had not received the technical instructions necessary for running the punch press.
(d)       During an audit, it was discovered that no manager had been given the responsibility of ensuring that the quality system was being maintained.
3.         Describe how a two party audit system works.
4.         Select members of a quality by design team for the development and production of two or more of the following products. If possible, the team should be limited to ten members of different disciplines.
(a)       Ballpoint pen  (b)     Car windshield sunscreen  (c)       Manual can opener
(d)       Computer keyboard  (e)     Clothes iron
5.         Design a check-sheet for the maintenance of a piece of equipment such as a gas furnace, laboratory scale, or typewriter. Give the flow-diagram for the manufacture of the same.
6.         Identify the appropriate level of risk for the following items and justify your answer.
(a)       Space Shuttle  (b)    X-ray machine  (c)   Camera  (d)   Canned soup  (e)      Pencil
(f)        Computer keyboard  (g)     Chair  (h)       Running shoe  (i)    Automobile  
(j)        Fresh vegetables  (k)           Child’s toy  (l)           Golf club  (m)          Baby food
(n)         Restaurant food
7.         Describe how benchmarking can be used to improve both efficiency and effectiveness. Identify and explain three main types of benchmarking. In what circumstances would each type be most appropriate
8.         What difficulties are typically encountered when benchmarking direct competitors? Describe the ways employed to work around these problems.
9.         Write a comprehensive note on at least five different types of metrics. What is the significance of the different metrics used in daily work routine in an airport? Critically analyze the dependence of aviation systems on metrics. Cite two examples to support your analysis
10.       Using the Internet or other sources, find examples of the role computers play in each of the six quality functions. As an auditor how will you assess a website?




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IIBMS - Quality Management / Quantitative Techniques / Retail Management - 9901366442 - 9902787224

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Quality Management




1.       Working as an individual, evaluate one or more of the following organizations concerning the role of the senior managers.
a.      Large Bank
b.      Health-care facility
c.       University academic department
d.      Large department store
e.      Manufacturing facility
2.      Is the main concern of most consumers the price of the product or service? Explain
3.      List and explain in detail various techniques to sustain continuous improvement.
4.      You have been employed as a quality assurance manager for a small metal fabrication firm (100 people). Your first assignment is to certify the suppliers and schedule a visit to each. Make a checklist with scoring criteria for your visit.
5.      Efficiency has been defined as “doing things better” and effectiveness as “doing better things.” Describe how benchmarking can be used to improve both efficiency and effectiveness.
6.      Explain five benefits that could be realized by implementing an ISO 9000 quality system.
7.      Briefly describe the difference between sequential engineering and quality by design (or concurrent) engineering.
8.     Do those who smoke cigarettes or drink alcohol assume the risk of getting lung or liver disease? Do those who jump on a trampoline assume the risk of falling off? Explain your answer.
9.      The bearing department is planning their schedule for the following week. They need an understanding of last week’s performance. The schedule called for two 8-hour shifts per day for five days. Downtime charged to production averaged 76 minutes per day. Downtime charged to maintenance averaged 135 minutes per day. Calculate the actual running time and the percentage of available time.
10.  What are the advantages and disadvantages of document management on the Internet?


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Quantitative Techniques




1.         a.         “Statistics is the nerve center for Operations Research.” Discuss.
b.         State any four areas for the application of OR techniques in Financial Management, how it improves the performance of the organization.
2.         At the beginning of a month, a lady has Rs. 30,000 available in cash. She expects to receive certain revenues at the beginning of the months 1, 2, 3 and 4 and pay the bills after that, as detailed here:
3.         What is degeneracy? How does the problem of degeneracy arise in a transportation problem? How can we deal with this problem?
4.         Give the various sequencing models that are available for solving sequential problems. Give suitable examples.
5.         A company has determined from its analysis of production and accounting data that, for a part number KC-438, the annual demand is equal to 10,000 units, the cost to purchase the item is Rs 36 per order, and the holding cost is Rs 2/unit/pear
a.         What should the Economic Order Quantity be?
b.         What is the optimum number of days supply per optimum order?
 6.        A TV repairman finds that the time spent on his jobs has an exponential distribution with a mean 30 minutes. If he repairs sets on the first-come-first-served basis and if the arrival of sets is with an average rate of 10 per 8-hour day, what is repairman’s expected idle time each day? Also obtain average number of units in the system.
7.         What is critical path? State the necessary and sufficient conditions of critical path. Can a project have multiple critical paths?
8.         Explain and illustrate the following principles of decision making:
a.         Laplace  b.     Maximin  c.   Maximax  d.  Hurwicz   e.   Savage  f.        Expectation
9.         A salesman makes all sales in three cities X, Y and Z only. It is known that he visits each city on a weekly basis and never visits the same city in successive weeks. If he visits city X in a given week, then he visits city Z in next week. However, if he visits city Y or Z, he is twice as likely to visit city X than the other city. Obtain the transition probability matrix. Also determine the proportionate visits by him to each of the cities in the long run.
10.       “When it becomes difficult to use an optimization technique for solving a problem, one has to resort to simulation”. Discuss.



Retail Management




1.         Is the Build-A-Bear concept a fad, or does it have staying power?
2.         What can Build-A-Bear do to generate repeat visits to the store?
(1)       What are the keys to making WeddingChannel.com a success from the perspective of the companies investing in it?
(2)       Why would a retailer want to invest in a virtual community like WeddingChannel.com?
(3)       Can you think of other retailers that might benefit from developing a virtual community?
1.         Describe how accounting irregularities can play havoc with a firm’s reputation, supplier relations, and manager morale.
2.         Discuss other means of measuring and improving financial performance at Dollar General.
3.         What are the financial management pros and cons of Dollar General’s placing greater emphasis on perishables?
4.         Evaluate Dollar General’s inventory management initiatives.
1.         Evaluate Sports Authority’s new design in light of the retailer’s objectives.
2.         Discuss the pros and cons of Sports Authority’s use of specialty boutiques instead of its previous warehouse format.
3.         Develop a promotional campaign for Sports Authority to capitalize on “the authority” image.
4.         Do you think the WTSA network will prove to be a major contributor to Sports Authority’s atmospherics or will it turn out to be a fad? Explain your answer.


 
Retail Management


1.         What is Rainforest Café’s retail offering and target market?
2.         Were malls good locations for Rainforest Cafés? Why or why not? What would be the best location types?
3.         Many retailers have tried to make their stores more entertaining. In a number of cases, these efforts have failed. What are the pros and cons of providing a lot of entertainment in a retail store or restaurant?
1.         Is the Build-A-Bear concept a fad, or does it have staying power?
2.         What can Build-A-Bear do to generate repeat visits to the store?
(1)       What are the keys to making WeddingChannel.com a success from the perspective of the companies investing in it?
(2)       Why would a retailer want to invest in a virtual community like WeddingChannel.com?
(3)       Can you think of other retailers that might benefit from developing a virtual community?
1.         Outline the decision-making process for each of the Chens’ bicycle purchases.
2.         Compare the different purchase processes for the three bikes. What stimulated each of them? What factors were considered in making the store choice decisions and purchase decisions?
3.         Go to the student side of the Online Learning Center (OLC) and click on multiattribute model. Construct a multiattribute model for each purchase decision. How do the attributes considered and importance weights vary for each decision?
1.         Is there an overlap in these two consumer segments?
2.         Can Wal-Mart changes its image and appeal to an upscale shopper, or should it stick to loyal, cash-strapped customers?
3.         Would you recommend that Wal-Mart purchase additional pages in Vogue magazine this year? Explain your rationale.
1.         What is the target market of extreme value retailers like Dollar General and Family Dollar?
2.         Why are customers increasingly patronizing these extreme value retailer stores?
3.         How do extreme value retailers make a profit when their prices and average transactions are so low?
4.         Can extreme value retailers defend themselves against general merchandise discount retailers like Wal-Mart, or will Wal-Mart eventually drive them out of business? Why?
1.         Evaluate Sports Authority’s new design in light of the retailer’s objectives.
2.         Discuss the pros and cons of Sports Authority’s use of specialty boutiques instead of its previous warehouse format.
3.         Develop a promotional campaign for Sports Authority to capitalize on “the authority” image.
4.         Do you think the WTSA network will prove to be a major contributor to Sports Authority’s atmospherics or will it turn out to be a fad? Explain your answer.


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